For business owners, operators, founders, and teams

AI Agents & Business Automation Course

Build practical AI workflows for real business operations. Learn how to automate admin, lead follow-up, email, calendar work, Google Workspace tasks, and human-in-the-loop processes without getting lost in theory.

Business operations workspace with laptop analytics dashboard
Lead enquiry AI assistant draft Human approval CRM update Follow-up sent
Who it is for

People who want practical AI skills that can save time or create business value.

Solopreneurs

Build lightweight systems that reduce repetitive admin and keep opportunities moving.

Small business owners

Understand what can be automated, what should stay human, and how to start safely.

Operations/admin teams

Turn recurring coordination, inbox, scheduling, and document tasks into repeatable workflows.

Course providers

Improve enquiries, onboarding, reminders, learner support, and follow-up processes.

Consultants and freelancers

Create client-ready automation patterns and sharpen your own delivery operations.

Practical career builders

Learn applied AI operations skills that are useful across modern businesses.

What you build

Useful workflows, not slide-deck AI theory.

The course is built around operational patterns that businesses can understand, adapt, and improve. Learners leave with working examples and a clear sense of where AI agents fit inside real processes.

Email and calendar assistants

Draft replies, summarise requests, prepare scheduling options, and keep a person in control.

Lead follow-up workflows

Capture enquiries, qualify context, trigger reminders, and produce timely follow-up messages.

Google Workspace automations

Connect Docs, Sheets, Gmail, Drive, and Calendar concepts into practical admin flows.

Zapier and n8n workflows

Build simple, visible automations that move information between tools and reduce manual handoff.

CRM-style automations

Track next actions, update statuses, and keep customer or learner journeys organised.

Human-in-the-loop approvals

Design checkpoints so AI drafts, humans approve, and the system records what happened.

WhatsApp/SMS notification concepts

Understand where message alerts can support follow-up and operations, including Twilio-style concepts.

AI operations dashboards

Create simple checklists and monitoring views that make automated work easier to trust.

Course format

Practical workshop format, adapted to the group.

Run it as an 8-hour intensive, a 2-day build sprint, or a 4-session programme. The focus stays the same: identify real workflows, build working patterns, test them, and understand the safety boundaries.

8-hour intensive 2-day workshop 4-session format Team or cohort delivery
Tools covered

Work with the tools businesses already recognise.

The course can be tailored, but the core emphasis is on practical AI operations: assistants, automations, approvals, and connected workflows.

ChatGPT / OpenAI Claude Code n8n Zapier Google Workspace Gmail concepts Calendar automation CRM workflows Twilio / WhatsApp concepts Human approval systems
Course enquiry

AI Agents Course Enquiry

Tell us a little about your business and we'll recommend the right next step.

Business context Workflow goals Recommended next step
AI readiness

Not sure where AI fits into your business?

Use the AI Readiness Assessment to identify practical opportunities, risks, and next steps before deciding what to build or train.

Outcome

Learners leave with working automation patterns and the confidence to apply AI safely.

They understand where agentic AI can help, where it can create risk, and how to design workflows that keep business value, reliability, and human oversight in the same system.